Refund policy

# Refund Policy

**Last updated: June 20, 2026**

Thank you for shopping at CoolDrifts. We want you to be fully satisfied with your purchase.

## 1. Returns

You have **30 calendar days** from the date you received your item to request a return. To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging.

## 2. How to Start a Return

To start a return, please contact us at **contact@cooldrifts.com** with your order number and reason for return. We will respond with instructions on how and where to send your package.

## 3. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

## 4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or refund at no additional cost to you.

## 5. Non-Returnable Items

Certain items may not be eligible for return, including items marked as final sale at the time of purchase.

## 6. Shipping Costs for Returns

Unless the item arrived damaged or defective, return shipping costs are the responsibility of the customer.

## 7. Contact Us

If you have any questions about our Refund Policy, please contact us at **contact@cooldrifts.com**.

SASNA LLC
1209 Mountain Road Pl NE
Albuquerque, NM 87110
United States

---
*Important: this template assumes a 30-day return window based on the "30-Night Risk-Free" badge currently shown on your site. Please confirm this matches your actual intended policy before publishing — once live, this becomes a binding commitment to your customers.*